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Accessibility Statement

This statement was last updated on September 2025.

We at True North Safety Certifications are working to make our site True North Safety Certifications [safecert.ca] an inclusive, user-friendly experience for all customers by following recognized accessibility standards and best practices.

Our Commitment

We aim to make all of our safety training courses, website features, and digital content accessible to users of all abilities by:

  • Designing our platform to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Ensuring content is perceivable, operable, understandable, and robust

  • Offering 100% online training that works seamlessly on multiple devices, including desktops, tablets, and smartphones

  • Providing clear navigation and easy-to-read layouts to enhance usability

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

  • Responsive design compatible with most assistive technologies

  • Text alternatives for images and icons where possible

  • High-contrast visuals and legible typography

  • Keyboard-friendly navigation across all major site sections

  • Mobile-friendly course delivery

  • Compatibility with modern screen readers

Ongoing Efforts

Accessibility is an ongoing process, and we are committed to improving user experience over time by:

  • Reviewing our platform regularly to identify accessibility barriers

  • Partnering with BIS Training to ensure courses remain OHS- and CSA-compliant while being accessible

  • Implementing user feedback to improve site usability

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True North Safety Certifications is committed to making safety training accessible, efficient, and inclusive for everyone. We will continue to review, test, and improve our platform to meet evolving accessibility standards.

Third-Party Content

Some training content is delivered through our partner, BIS Safety Software. While we make every effort to ensure their course materials are accessible, we encourage users to review BIS’s accessibility practices for full details.

Feedback & Support

We value your input in making our website and courses more accessible. If you experience difficulty accessing any content or features on safecert.ca, please contact us:

 

Email: support@safecert.ca
 

We aim to respond to all inquiries within two business days.

Accessibility Standards

This website has been developed to comply with:

  • Accessible Canada Act (ACA)

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Canadian Human Rights Act

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