Utility Crossings: 'Call Before You Dig' | Why Ground Disturbance Safety Saves Lives
- True North Safety Certifications

- Mar 16
- 3 min read

Call Before You Dig Ground Disturbance Safety
Every year in Canada, underground utility strikes occur during routine excavation work. Many of these incidents could have been prevented with one simple step: locating buried utilities before disturbing the ground.
Whether you are trenching, installing fence posts, digging foundations, or conducting large-scale excavation, understanding utility crossings and calling before you dig is critical to worker awareness, infrastructure protection, regulatory compliance, and ground disturbance safety. Ground disturbance hazards are often invisible, making proper planning and awareness essential.
What is Ground Disturbance?
Ground disturbance refers to any activity that penetrates or disrupts the soil, including:
Excavation and trenching
Drilling or boring
Grading and scraping
Driving posts, piles, or anchors
Installing pipelines or utilities
Landscaping or fence installation
Beneath the surface lies a complex network of infrastructure such as:
Natural gas pipelines
Electrical power lines
Telecommunications cables
Fibre optic networks
Water and sewer lines
Oil and chemical pipelines
Damaging any of these systems can lead to serious injuries, explosions, environmental damage, and costly service disruptions.
The Hidden Danger of Utility Crossings
Utility crossings occur when one buried utility intersects or runs near another underground utility or structure.
These areas present increased risk because:
Utilities may be buried at different depths
Older infrastructure may not appear on modern maps
Previous construction may have shifted or altered burial locations
Multiple utilities may be located within a small area
Without proper locating procedures, workers may unknowingly excavate directly above critical infrastructure.
A strike on a natural gas line, for example, can result in:
Fires or explosions
Evacuations of nearby communities
Major project shutdowns
Significant financial liability
Using “Call Before You Dig” for Ground Disturbance Safety
Canada has regional utility locate services that allow contractors and property owners to identify buried infrastructure before starting excavation. When you request a locate, utility owners mark the ground with colour-coded paint or flags indicating the location of underground lines.
Typical utility colour codes include:
Colour | Utility Type |
Red | Electric power lines |
Yellow | Natural gas, oil, or petroleum |
Orange | Communication and fiber optics |
Blue | Water lines |
Green | Sewer and drain lines |
Purple | Reclaimed water |
White | Proposed excavation |
Calling before you dig ensures:
✔ Underground infrastructure is identified
✔ Workers understand safe excavation limits
✔ Hand digging can be used near sensitive areas
✔ Projects remain compliant with safety regulations
In many jurisdictions, requesting locates is legally required before excavation begins.
The Role of Ground Disturbance Training
While utility locates are essential, they are only one part of a safe excavation process.
Ground disturbance training teaches workers how to:
Interpret utility locate markings
Understand tolerance zones
Perform safe digging techniques
Conduct hazard assessments before excavation
Recognize signs of underground infrastructure
Implement proper emergency response procedures
Workers who understand these principles significantly reduce the risk of incidents on job sites.
Consequences of Striking Underground Utilities
Failing to properly identify utilities before excavation can lead to serious consequences:
Worker Safety
Gas explosions
Electrical shock
Exposure to hazardous materials
Confined space hazards (such as engulfment or collapse of an excavation or trench)
Operational Impacts
Project shutdowns
Regulatory investigations
Costly repairs
Equipment damage
Community Disruption
Power outages
Communication outages
Water service interruptions
Public safety hazards
A single utility strike can cost tens of thousands of dollars — or more.
Best Practices Before The Shovel Hits the Ground
To prevent utility strikes, follow these essential safety steps:
Plan the excavation work in advance
Request utility locates through your regional locate service
Review site drawings and underground infrastructure maps
Conduct a hazard assessment
Clearly mark excavation areas
Respect tolerance zones around marked utilities
Use hand digging when working near underground lines
Ensure workers have proper ground disturbance training
Safe excavation begins long before the first shovel hits the ground.
Strengthening Safety Through Training
Ground disturbance remains one of the most common sources of serious incidents in construction and industrial operations.
Understanding utility crossings, respecting locate markings, and following proper excavation procedures helps protect:
Workers
Infrastructure
Communities
Timelines
Investing in proper training ensures that everyone on site understands the hazards below the surface and how to mitigate risk associated with the hazards.
Learn More About Ground Disturbance Safety
If your work involves excavation, drilling, or soil disturbance, proper training is essential.
True North Safety Certifications offers online Ground Disturbance training designed to increase awareness of underground hazards and safe excavation practices.These utility partner recognized courses help workers and supervisors understand the procedures required to safely work around buried utilities and prevent costly incidents.
Safety starts before you dig. Always locate utilities, understand the risks, and ensure workers are properly trained BEFORE ground disturbance.





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